A number of you have let me know that you forward the newsletter to friends, relatives, and colleagues, on a fairly regular basis. If you’d like them to get the newsletter directly, just let me know, and we’ll get them…

I seem to be coming across great quotes these days. This one was provided by a good friend and colleague – Tony Burnham – probably the best labor lawyer in the country. Tony and his partner – Leslie Gray –…

It would be an understatement to say that this newsletter is coming at a very interesting and momentous time in our history. The passing and signing of the new HealthCare bill signals a watershed mark in the evolution of our…

Last month’s newsletter generated more feedback than any other one that I have sent out, and the feedback was more deeply felt than ever before. My encounter with that angelic little girl touched a number of you, as it had…

Happy New Year to all! I hope for all our sakes that 2010 is a better year than ’09 was, and that our adjustment to the “New Normal” goes as smoothly as possible. It’s clear that we’re not going back…

Given the Holidays and the accompanying chaos, this will be the last newsletter of the year. I have really appreciated the feedback you’ve given me, and have been touched by the number of comments about how useful and meaningful the…

I seem to be recommending books these days, so here’s two more that are worth your time: “Just Listen: Discover the Secret to Getting Through to Absolutely Anyone,” by Mark Goulston, M.D. Mark’s a good friend and one of the…

Due to a communications glitch, this will serve as the September newsletter and we will be back on track with our monthly distribution. Business Tips Whatever Happened To Loyalty? The Old and The New Over the last few years, I’ve…